Important update: The next phase of the Web Hosting shutdown begins October 31. Existing Web Hosting servers will stop functioning, and permanent deletion of remaining data may begin from that date. Please download or migrate anything you need before then.
X Systems Hosting
X Systems Hosting
X Systems Help Center

Account and hosting security

Protect your Discord login, bot tokens, mailbox passwords, API keys, and server files.

Help Center / Account & Support

Never share secrets

  • Discord bot tokens
  • Mailbox passwords
  • API keys
  • Session cookies
  • Database passwords and URLs
  • Private SSH or SFTP credentials

If a secret leaks

  1. 1Rotate or reset the exposed secret at its source immediately.
  2. 2Update the new value on your hosted application.
  3. 3Restart the application if it only reads environment values at startup.
  4. 4Remove the exposed value from public code, screenshots, logs, or messages where possible.

Use backups before destructive changes

Security also means recoverability. Before reinstalling, replacing a project, deleting mail, or changing major configuration, keep a backup or independent copy of data you cannot recreate.

Support will not need your password

Support can ask for your account, server name, domain, and error details. Do not send passwords, tokens, or private keys in a ticket.

Related guides

Contact X Systems Hosting support
Where to ask for hosting help and what information to include so support can solve the issue faster.