Contact X Systems Hosting support

Support channels

For hosting support, account questions, billing issues, or technical help, use the X Systems Discord server or email support@xsystemshosting.com. Ownership can be reached directly at oriveth@xsystemshosting.com for matters that specifically require ownership.

• Discord: https://discord.gg/xsystems
• Support email: support@xsystemshosting.com
• Ownership: oriveth@xsystemshosting.com
• Service status: https://x-systems.instatus.com/

What to include

• The service type: Discord bot, web, email, or account
• Server name or affected domain
• What you expected to happen
• What actually happened
• The exact error text with secrets removed
• The last change you made before the problem started

Before opening a ticket

1. 1Search this Help Center using the error or feature name.
2. 2Check the service status page for an active incident.
3. 3For bot/web problems, check the Hydrodactyl console first.
4. 4For DNS problems, confirm the public records match the dashboard.
5. 5If the problem remains, contact support with the details above.